In partnership with GuestCompass and Hotek, both also a Dutch initiative, LodgeGate has opened the door to the total experience.

Connect with your guests before, during and after their stay through the mobile hotel app.

Before arrival, arrange the necessary procedures such as registration and confirmation of the reservation. In doing so, also take the opportunity to offer your guest additional offers or take reservations for the restaurant. The app also offers information about the hotel, the surrounding area and nearby attractions.

 

Q: Does a guest need to install this app?

No, unlike many other providers, this is a Web App. Installing a traditional app is often a high hurdle, this is not necessary with the GuestCompass app. We send a link with a unique code in the confirmation to the guest. Even if booked through an OTA.

This means a greater chance that your guest will actually use the app successfully.

 

Question: do you also offer Self Check In?

Combined with options in LodgeGate, it is possible to inform your guest on day of arrival about the status of the room and you can use the automatic Check In procedure.

In doing so, you can even activate the mobile electronic key through the app. This saves your guest a visit to a reception desk, ideal for regular guests and hotels that employ efficient staff.

Opening the door through an app and without a physical key, this is possible in the unique partnership with Hotek, GuestCompass and LodgeGate.

 

Question: so where is the overall experience?

That is the interaction between you and the guest. You offer atmosphere, a good product with the right price and excellent service. With the help of our technology and your hospitality.